Unknown Items Report

The Unknown Item Report allows you to identify what items were sold out under the Miscellaneous Keys and Script General Fast Keys. This report shows all items that, at the time of purchase were not scanning, not in the database, or not in the “Script hold pool”.

Please ensure that a procedure is in place, so that all staff are aware, that a description of the product/name of customer must be included when the Miscellaneous Item or Scripts General, Fast Keys are used, otherwise the products are untraceable and SOH etc. will be affected.

1. In System Menu, Reports > Report Generator

2. Sales Reports

3. Select Unknown Items

4. Select Open Report

5. Location Pre-Selected

6. Select Process Now or Add to Schedule (See Scheduled Reports - How to setup)

7. When the report appears on the screen, select Show Preview and then print this page (PDF) or Export to Excel