Creating a New User in Dispense Works
Once the user had been added to POS you will then need to set their profile up in Dispense works, to allow them permission to Dispense Scripts.
1. Open Dispense Works
2. Click 'Tools' at the top left
3. Select 'Staff'
4. Type the team members Last Name into the User Search Field
5. Select the correct user & double click to open.
6. Select the Dispense User Type
7. Enter User Initial
8. Fill in 'AHPRA Number' (only the user/store can supply this)
9. Under 'HPII Status' click Refresh (this should auto fill the Number & Status fields)
Note: Only Pharmacist will have a AHPRA number. If the user is not a pharmacist label them as either Dispense Tech or Pharmacy Assistant
10. Select 'Reset Password
11. Enter Credentials
12. Pop up will appear, click OK
13. Another pop up will appear, click YES
14. A Change Password window will appear, right click the mouse & paste in the the 'Old Password' box
15. User will need to create a password meeting the criteria listed
16. Save Changes
17. Click OK
18. Screen will go back to DW Profile, Click Update User
Tips and Tricks:
Once updated, close out of Dispense Works and re-open, getting the user to sign in to confirm profile has been set up correctly.
Ensure that User Manager in POS Works is closed before creating a password in Dispense Works - Otherwise the Reset Password window in Dispense Works will never appear.
In Step 14, please remember that the "Old Password" is randomly generated and will copied to the clipboard, which requires you to only paste in the "old password".