PDA Stocktakes are a live action. Please ensure the following have been checked and/or completed.
✅ All OPEN stocktakes have been finalised in POS System Menu Stocktakes
✅ Floor stock and Excess stock is organised and ready for counting
✅ Wi-Fi Wireless Access Point- Ensure the WAP is centrally located in the store. This device is your Wi-Fi connection. If the PDA is too far, it may lag or drop
✅ PDA Connection- Connect all PDA used to the store network and ensure latest POS App is installed
✅ A quick test scan of one or two items is encouraged to ensure connection is well established before commencing a large, full store stocktake
✅Stocktake Initiation- A new stocktake can be initiated in PDA or in Stocktake function in System Menu.
✅ All PDA used in Stocktaking need to be connected to same Stocktake ID
Item Status to watch:
1. E Error- Stop counting and make sure PDA is connected. IT Support can be connected at this point. PDA service might need to be restarted
2. P Pending- Items have not had enough time to save to server. Can continue with count but keep an eye out that items are changing to Saved.
3. S Sent- Item is saved to server
🛑 If a PDA has more than 10 Pending items and not changing to S, stop scanning and press update on the POS App Stocktake. If the item is still not updating, please contact IT Support.
Once this is complete, please follow PDA Stocktaking steps here.