Script Queue

The Script Queue is designed to handle all script types. When prescriptions are added to the Script Queue, a list of patients and prescriptions will be shown on the Home Screen, including:

Time Added - e.g. 5 mins
Patient Name
Number of Prescriptions (Rx)
Status - e.g. Waiting
Brand Preference
Allergies
New Medication
Additional Notes - e.g. Vaccination, Pharmacist consult

If the prescription was loaded from the Script Queue and the dispense record was not completed, the prescription will remain in the Script Queue. Once a prescription has been successfully dispensed, the prescription will be removed from the Script Queue.

To Add an Electronic Script to the Script Queue

Click Add or press [Ctrl+Q]
- [Ctrl+Q] function can be used anywhere in Dispense Works to add a prescription to the Script Queue

An Add Script to Queue pop-up will be displayed

Scan QR Code or Script Barcode
A summary of prescription details will be shown

4. Select relevant details e.g. Brand Preference, Waiting, Notes etc

5. For electronic prescriptions - confirm that the Electronic Address is correct

6. Enter User Initials

7. To add another prescription, scan the QR Code or Barcode or press [Esc]

Dispensing From the Script Queue

From the Home Screen, press [F3]
Select patient and press [Enter] or select patient and click Dispense
A Dispense Script from Queue pop-up will be displayed on-screen
Press [Enter] or click Dispense to load prescriptions
An on-screen display will be shown in place of Medication History if is an Electronic Prescription
Finish the dispense process as usual by entering User Initials
If the patient has more prescriptions, the next prescription will load automatically
After all prescriptions have been dispensed, the Script Checkoff screen is shown
If this is an Electronic Prescription, an on-screen display will be shown

Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm