Forgot OKTA Password
What if I have forgotten my Okta password?
Step 1
If you attempt to access the Okta Portal but realise you have forgotten your password, input your username to start, and click “Next”.
Step 2
Click on the "Forgot password?" option located beneath the verify button.
Step 3
You will be prompted to send a forgot password email. Click on button “Send me an email”.
Step 4
Go to your email inbox that you have associated to your Okta account, and you should have received an email titled “Account Password Reset”. Click the “Reset Password” button inside the email.
Step 5
This will open a window on your browser with a verification code. Copy the code as displayed.
Step 6
Paste the code into the Okta Portal and click “Verify”
Step 7
Once the code has been verified this will enable you to reset your password, adhering to the password requirements:
- At least 8 characters.
- A lowercase letter.
- An uppercase letter.
- A number.
- A symbol.
- No parts of your username.
- Does not include your first name.
- Does not include your last name.
- Password can’t be the same as your last 16 passwords.