Direct Debit
The Direct Debit feature facilitates the ability to store customer bank account details securely, and then to create a file that is readable by the banks to charge the customers selected.
Setting Up Direct Debit
Initially, you will need to send a Service Request to IT Services telling us you would like Direct Debit Feature enabled with your APCA Number. APCA number is provided by your bank.
Once this is completed on our end, Customer bank details will need to be added to their profiles in POSWorks Customer Details. These details can only be added when the customer has an open Account in POSWorks.
1. Open and Login to POSWorks System Menu
2. Open Customer Details
3. Select Search
4. Search and Select the Customer requiring Set up
This can not be performed in bulk for Security Purposes.
5. Select Account (Tab 2)
6. Select Direct Debit Account and enter the Customer's bank details (BSB and Account Number)
7. Select Save
Using Direct Debit
The Direct debit feature in POSWorks creates a readable file (in .ABA format) for the bank to charge customers. When this file is created, all customer accounts (that use direct debit) will automatically reconcile. This file will then need to be processes through your bank.
Please Note: Generating ABA file is not reversible. Take extra caution when proceeding with next steps as generating ABA file will mark customer accounts as PAID. Generating another ABA file will do so with balances from last time ABA file was generated and account balances will be incorrect.
1. Open and Login to POSWorks System Menu
2. Navigate to Report Generator Program
3. in Customer Reports. open Customer Account Statements
4. Enter Transaction Date
Custom Message for that month's Statements can be added
5. Select Process Now
6. Prompt Message will appear if you want ABA file created. Hit Yes
7. Hit Yes to open the file and process file as per the bank's procedures.
Note: Direct Debit Customers and non-direct debit customers can be processed together when running Account Statement, POSWorks will automatically separate customers required when generating .ABA file.