Printing EFTPOS Receipts

If a customer is requesting a return over the phone for an item that they have purchased via EFTPOS please use this guide to check the card number that originally made the purchase. To avoid fraudulent transaction only allow the sale to be returned to the same card.

1. At the bottom left of the screen where the icons are, double click on the white C with the green dot.

2. In the screen that opens select “Cntrl Panel”

3. Click on the header that says “EMS and Setup(F5)” then select Journal

4. Use the filter to select the date the transaction occurred on, then locate and select the transaction.

6. A screen will then pop up showing you the details of that EFTPOS receipt including the card number used. You can either select “Print” to keep the record or “Close” if you don’t need it.